Client and employer names are kept confidential. The problems, approaches and results are real.
Restoring ~$300M in held product revenue
A new ISO labeling requirement put a few hundred SKUs on hold for months. I led the operations workstream, and all of the affected revenue was recovered.
Sterilization remediation: $15M+ recovered
Regulatory inspection findings interrupted ethylene oxide sterilized product worth about $35M a year. A three-pathway program brought revenue back in stages.
Lead time cut from 7 days to 2
A 3D-printed dental models line promising 5-day turnaround was delivering in 7. By serving the bottleneck and resequencing operator work, it now ships in 2, with no new equipment or headcount.
Reducing stockouts across a 14-site network
Stockouts with many different causes across a global network, cut by roughly 20% with one monthly review, standard escalation and shared issue tracking.
